Shipping policy

This Shipping Policy applies to all orders placed with Trust Artisan.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Since our products are handcrafted, certain items may require additional preparation time.

2. Shipping Partners

We ship orders through reliable courier partners including:

The courier service is selected depending on the delivery location and availability.

3. Delivery Time

Estimated delivery times:

Delivery times may vary due to location, customs clearance, or courier delays.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or message to track your shipment.

5. Customs & Duties (International Orders)

International customers may be required to pay custom duties or import taxes based on their country’s regulations.

These charges are the responsibility of the customer.

6. Damaged or Lost Packages

If your order arrives damaged or there are shipping issues, please contact us within 12 hours of delivery with proper proof.

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